At Complete Environmental Group we make it a point to not collect or hold unnecessary identifying information where possible. The information we do collect is vital for providing service, and is done so in order to provide you with the best possible service. Here is the information we may collect about you in order to issue you service:

• Personal Information: Your first and last name, your address, your telephone or mobile number, and your email address. 

• Transactional Information: Credit and financial information only for the express purposes of making payment. This may include payment card numbers, expiration dates, and information about your billing history. 

• Contact and Correspondence Information: Information such as the date, time, mode, and details of customer correspondence between you and a team member. For example, if you called in a concern with your services, the call and details of the call would be logged to our Customer Relations Management system in order to keep it on your customer file for future reference. This is done to ensure you receive the most up to date and quality service possible. 

• Digital or Technical Information: Information such as which webpages you visit as well as the frequency and duration of your visits, which web browser you use, computer access points and mobile devices, referring website information, and your Internet Protocol (“IP”) address.

• Device-Specific Information: (ex. device model, operating system, etc.) and device-event information (ex. crashes, hardware settings, etc.) may also be tracked. Digital information may sometimes be personally identifying; other times, it may be aggregated or anonymized.

​

We may combine different types of information collected about you.  We may also collect, use, share, or store your information without your knowledge or consent when we are permitted or required to do so by applicable law and regulations.